CivicPlus
Social Media Archiving
Social Media Archiving Software Built for Compliance
A Social Media Archiving solution that ensures precision and dependability in adhering to public records laws while effectively managing social media accounts in real time.
Can you Capture Every Record from Your
Social Media Communications?
Are you
easily able to produce social media content if there is a public records request for it?
Do you
have a way to capture and archive deleted, edited, and hidden posts and comments?
Are you
currently using manual processes to capture social media records such as screenshots?
How are you
managing trolls, negative comments, and blocked users on your social networks?
Do you have a
system in place that alerts you when users post identifiable information and inappropriate images?
There's never been an easier way to Capture and Preserve Content
Benefits that will give you complete peace of mind.
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Comprehensive Archiving
Capture and preserve all the content you share and interact with, including deleted, edited, and hidden posts and comments.
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What this means for you:
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Legal Compliance Assurance
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Complete Record Keeping
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Risk Mitigation
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Clean Audit Trails
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Easy and Intuitive Interface
02
Accurate Preservation
Replay any of your records in their original context and ensure their authenticity with digital signatures, time stamps and unmodified metadata.
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What this means for you:
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Contextual Understanding
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Authenticity Assurance
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Data Integrity
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Enhanced Security
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Find records, add notes, or export content in its required format with advanced search, annotations, intuitive filtering, and one-click export features.
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What this means for you:
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Efficient Retrieval​
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Enhanced Productivity
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Quick Collaboration
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Compliance Support
90% of all social media records are
captured within 30 seconds of posting
This enables real-time monitoring of social media activities, providing immediate insights into user interactions, comments, and engagements as they occur. It also facilitates quick identification and response to potential crises or negative publicity, helping organizations to manage and mitigate reputational risks effectively.​
Social Media Archiving Software Key Features
Alerts and Analytics
Stay in the know with advanced alerts!. We've got you covered with alerts for keywords, questions, personal identifiable information, inappropriate images, blocked users, and much more.
Comprehensive Archiving
Easily link up with your social media platforms to save and protect all the content your public entity shares and interacts with—all stored in one secure location.
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Blocked Lists
Stay informed and keep tabs on blocked users across all your social media platforms! Our alerts provide timestamps and context, so you'll know exactly why a user was blocked.
Near Real-Time Capture
Capture a diverse range of content formats in full resolution and almost real-time—yes, even if the message has been edited, deleted, or hidden!
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Compliance Tools
Collaborate with varying access levels, manage data with ease, and set custom disposition rules to define record retention periods—all while ensuring compliance.
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Advanced Search
Find and export the records you're after in a flash. Use filters, keywords, and personalised or automated tags to organise and effortlessly handle your content.
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